Business Coaching Coordinator Job at Cencora, Remote

  • Cencora
  • Remote

Job Description

Cencora seeks a Business Coaching Coordinator to deliver remote virtual coaching to pharmacy customers, building relationships with pharmacy owners to review performance, identify improvement opportunities, and support business goal achievement.

Responsibilities

  • Build and maintain proactive relationships with assigned pharmacy customer accounts
  • Schedule and conduct regular virtual coaching meetings with pharmacy owners
  • Prepare for meetings by reviewing account reports and Salesforce documentation
  • Document customer interactions and account updates in Salesforce system
  • Support pharmacy owners with goal setting, progress tracking, and business analysis using Excel tools

Requirements

  • Customer-facing experience in relationship management, customer success, or account support
  • Strong active listening and communication skills
  • Proficiency with Salesforce, Excel, and phone-based communication systems
  • Ability to work independently and manage multiple account portfolios remotely
  • Comfort discussing business performance, goals, and operational challenges
  • Pharmacy or healthcare operations experience preferred but not required

Job Tags

Remote work

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